Shipping & Delivery

We keep delivery information clear so you can plan your order with confidence.

Processing time

Orders are normally processed within 2 business days after payment is confirmed. Business days exclude weekends and U.S. federal holidays. During unusually high-volume periods, processing may take slightly longer; if a material delay affects your order, we will contact you.

Estimated delivery

After dispatch, estimated delivery is 7–14 business days. This is an estimate, not a guaranteed arrival date. Carrier delays, severe weather, address issues, customs processing, and other events outside our control can affect transit time.

Tracking

When tracking is available, you will receive a shipment confirmation with the tracking details provided by the carrier. Tracking scans may take up to 48 hours to update after dispatch.

Address accuracy

Please review your shipping address before completing checkout. Contact us within 1 hour if an address correction is needed. Once processing has begun or a parcel has shipped, we cannot guarantee that the address can be changed. Costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Multiple parcels

Items from the same order may occasionally arrive in separate parcels. If this happens, each available tracking number will be provided.

Delivery questions

If tracking shows an unexpected delay, please contact the carrier first and then send us the order number through our Contact page if further help is needed.